30 Years and Still Going

Robert Gilmore, Sr.

Service­Master by Gilmore 2011: Three Gener­a­tions of Service

In 2009 Pres­ident and CEO Steven Gilmore renamed the company Service­Master by Gilmore to reflect the growing role of the third gener­ation of Gilmore’s since they joined the business in 2001. After years of appren­ticeship with Steven and company managers Jennifer Gilmore is in charge of the company’s HR department while Mark and Bob Gilmore head up tech­nical training and the Bio-Recovery division. Steven Gilmore Jr. concen­trates on sales and marketing.

Steven Jr., Jennifer, Bobby, and Mark Gilmore

Bob Gilmore Sr. who was recently honored at the Service­Master Inter­na­tional Convention in Boston in 2010, continues to consult with management. During the last 10 years, the next gener­ation has contributed to and been witness to some of the most signif­icant and exciting growth the company has ever seen including:

• Acqui­sition of Service­Master of Greater Boston.
• Winning the pres­ti­gious Marion E. Wade Award of Honor, the top award given to a Service­Master business.
• Launching the Bio-Recovery Division
• Purchase of the 53′ trailer for rapid equipment delivery for large losses.
• Adding trailer mounted desiccant dehu­mid­i­fiers with gener­ators to our equipment resources.

Bob Gilmore receives 2010 award.

As the years go by the third gener­ation Gilmores commit them­selves to an ever increasing role in the company and to main­taining the quality and investment in our people that sets our company apart. In carrying on our tradi­tions they honor their uncles, father and grand­father company founder Bob Gilmore Sr.…Mr. G, who taught us all to

always do the right thing” … and to “take care of our customers like they were our family.”